Shipping policy

At Miraam, every piece is crafted with care and precision on a made-to-order basis. This Shipping & Delivery Policy outlines our production timelines, shipping process, and responsibilities to ensure a transparent and seamless experience.

1. Order Processing

  • All Miraam orders are prepared on a made-to-order basis.

  • Production begins once payment is confirmed.

  • As designs involve detailed craftsmanship, preparation timelines may vary depending on design complexity and order volume.

2. Delivery Timelines

Estimated delivery timelines are as follows:

  • Pakistan: 30–35 working days

  • International: 35–45 working days

These timelines include production and dispatch. Delivery times may vary due to design complexity, courier operations, customs clearance, or destination regulations.

3. Shipping Methods

Local Deliveries (Pakistan)
Orders within Pakistan are shipped through trusted courier partners.

International Deliveries
International orders are shipped via reliable international courier services or authorized partner agents.

Courier selection is determined based on destination and service availability.

4. Shipping Charges

  • Complimentary nationwide delivery is offered within Pakistan on all prepaid and advance COD orders.

  • International shipping charges are calculated and displayed at checkout.

  • Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.

5. Order Tracking

  • Once an order is dispatched, tracking details are shared via email or WhatsApp.

  • Customers may track their shipment directly through the courier’s tracking system.

6. Delays

While we strive to meet our estimated delivery timelines, Miraam shall not be held responsible for delays caused by:

  • Courier service disruptions

  • Customs clearance procedures

  • Weather conditions, strikes, or unforeseen events

Customers will be informed in case of significant delays.

7. Incorrect Address or Failed Delivery

  • Customers are responsible for providing complete and accurate shipping details.

  • Orders returned due to incorrect addresses or failed delivery attempts may require additional re-shipping charges.

8. Contact Us

For shipping-related inquiries or delivery updates, please contact:

📧 contact@miraam.com
📱 WhatsApp: +92-3164336648

✨ Miraam is committed to delivering thoughtfully crafted pieces with transparency and care.